Terms of Service
Last Updated: May 19, 2026
Welcome to SophiaMaeTheLabel (“we”, “our”, “us”, or “SophiaMaeTheLabel”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available through our online store.
By accessing our website or placing an order, you agree to be legally bound by these Terms. Please read them carefully before using our Services.
If you do not agree with these Terms, you may not use our website or Services.
1. Eligibility
By using our Services, you confirm that:
- You are at least 18 years old; or
- You are using our website under the supervision of a parent or legal guardian.
You also confirm that all information provided to us is accurate, complete, and current.
2. Orders & Acceptance
All orders placed through SophiaMaeTheLabel are subject to product availability and acceptance.
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities purchased
- Cancel orders suspected of fraudulent activity
- Correct pricing or product listing errors
After placing an order, you will receive an order confirmation email containing your purchase details. This confirmation does not guarantee acceptance of the order.
3. Pricing & Payments
All prices displayed on our website are listed in the applicable currency and may include taxes where required by law.
Shipping costs, duties, or additional fees (if applicable) will be clearly displayed during checkout.
We accept secure online payment methods through trusted third-party payment providers.
Orders will only be processed once full payment has been successfully received.
4. Shipping & Delivery
SophiaMaeTheLabel currently ships within the United Kingdom.
Estimated delivery times are provided for convenience only and are not guaranteed.
We are not responsible for delays caused by:
- Courier disruptions
- Weather conditions
- Public holidays
- Customs procedures
- External logistical issues beyond our control
Ownership and risk of loss transfer to the customer upon successful delivery.
For more information, please refer to our Shipping & Delivery Policy.
5. Returns & Refunds
Please review our Returns & Refund Policy for detailed information regarding:
- Returns
- Refund eligibility
- Exchanges
- Return procedures
By placing an order with SophiaMaeTheLabel, you agree to the terms outlined in our Returns & Refund Policy.
6. Product Information & Accuracy
We strive to ensure that all product descriptions, images, sizing information, and pricing displayed on our website are accurate and up to date.
However, we do not guarantee that all content is completely error-free, accurate, or current at all times.
Minor differences in:
- Color
- Texture
- Material appearance
- Product sizing
may occur due to screen settings, lighting, or manufacturing variations.
7. Promotions, Discounts & Gift Cards
Promotional offers, discount codes, and special campaigns are subject to their own specific terms and may be modified or withdrawn at any time.
Unless otherwise required by law:
- Discount codes cannot be exchanged for cash
- Promotions cannot be combined unless explicitly stated
- Gift cards and store credits are non-refundable and non-transferable
8. Intellectual Property
All content available on SophiaMaeTheLabel, including but not limited to:
- Logos
- Branding
- Product images
- Website design
- Graphics
- Text content
- Visual materials
is the intellectual property of SophiaMaeTheLabel and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
9. User Responsibilities
By using our website, you agree that you will not:
- Use our Services for unlawful or fraudulent purposes
- Interfere with website security or functionality
- Submit false or misleading information
- Attempt unauthorized access to our systems
- Use automated tools to misuse or overload the website
Violation of these Terms may result in termination of access to our Services.
10. Limitation of Liability
To the maximum extent permitted by applicable law, SophiaMaeTheLabel shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential losses
- Loss of profits or revenue
- Delays or service interruptions
Our total liability relating to any order or claim shall not exceed the amount paid for the purchased product(s).
11. Indemnification
You agree to indemnify and hold harmless SophiaMaeTheLabel, its affiliates, employees, partners, and service providers from any claims, liabilities, damages, costs, or expenses resulting from:
- Your misuse of our Services
- Violation of these Terms
- Breach of applicable laws or regulations
12. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.
By using our website, you acknowledge and accept our Privacy Policy.
13. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of the United Kingdom.
Any disputes arising in connection with these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
14. Changes To These Terms
We reserve the right to modify or update these Terms at any time without prior notice.
Any changes will become effective immediately upon publication on this website.
Your continued use of our Services after updates are posted constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
SophiaMaeTheLabel
📧 Email: Info@Sophiamaethelabel.com
🌐 Website: www.SophiaMaeTheLabel.com
📍 United Kingdom